Alice was frustrated. She had known that moving into a nursing home meant losing some of her independence. However, Alice felt the nursing home had gone too far. She felt many emotions, including anger and disappointment. It wasn’t supposed to be like this. Alice didn’t know – yet – that Illinois and federal law protects residents’ rights for people in long-term care facilities. In this article, we will look at some of those rights.
The Illinois Long-Term Care Ombudsman Program
This agency is “a resident-directed advocacy program which protects and improves the quality of life for residents in a variety of long-term care settings.” Its goals include:
- Helping improve the quality of care;
- Empowering residents to help themselves;
- Educating residents about their options and rights; and
- Investigating residents’ complaints.
Complaints and concerns expressed to the program remain confidential. Some of the rights they address follow.
Care for People in Long-Term Care Facilities
Residents have the right to expect their facility to:
- Provide services that help with physical and mental health.
- Protect residents from abuse.
- Develop a written care plan and arrangements that meet their needs.
- Allow them to participate in their own care.
Privacy for Residents
People living in long-term care facilities also have the following rights regarding their privacy:
- Medical and personal care should remain private.
- Staff must knock before coming into your room.
- Their confidential information cannot be disclosed to another person without their permission.
- Visits and phone calls remain private unless a doctor has ordered otherwise.
- Spouses are allowed to share a room if one is available.
Rights Regarding Money, Contracts, and Insurance
Finally, nursing home residents also have the right to expect to:
- Manage their own money;
- Choose a money manager or representative payee that is not related to the facility itself;
- Receive a contract that clearly sets out services and their costs;
- Apply for Medicaid or Medicare, or both;
- Use Medicaid to pay for services instead of paying with their own money.
People in Long-Term Care Facilities Have Rights.
However, you may have to claim those rights. If you have suffered because your rights have been ignored, you may also be entitled to compensation.
The attorneys at Osvaldo Rodriguez, P.C., are here to help with your nursing home claims. Schedule a free initial consultation with Osvaldo Rodriguez, a lawyer with over 20 years’ experience representing people like you. Just call us at 708-716-3441 or fill out the Contact form on our website.
Mr. Rodriguez is fluent in both Spanish and English.
We represent clients throughout the state of Illinois, including Chicago, Addison, Bellwood, Bensenville, Berwyn, Chicago, Cicero, Elmwood Park, Franklin Park, Maywood, Melrose Park, Northlake, and all of Cook County, Lake County, Kane County, Dupage County, and Will County.